Ordering & Shipping
To purchase items from the craftshop please use the ‘order form’ button on the description page of each item required.

The ‘order form’ enables us to optimise the shipping charge according to your location & the weight of goods, you can select from the following shipping methods:

• DHL - Delivery time approx Two to Five days.
• Express Mail - Delivery time approx One to Two weeks.
• Surface Mail - Delivery time approx Two to Six months.

DHL is the most expensive method, but also the quickest. Surface Mail is the cheapest and slowest but recommended for large or very heavy products. See the following ‘price comparison table’ below:

Price comparison of sending one parcel of 1 Kg to five different Countries.

Delivery times are approximate and dependant on your location.

Once we have received your order you will then receive an Invoice from us listing the items & preferred shipping costs including a link for you to pay on-line using ‘Paypal’.

General information.

• All shipping costs are calculated on weight for goods despatched from Malawi. Some products will be dispatched from France, in which case the shipping cost will reflect that.
• Please note that the weights quoted for individual products may vary and the weight quoted is net weight and does not included packaging.
• A number of products will take time to source from the artisans but this should not take more than two weeks from the order date and if it is any longer we will inform you of the delay. This time delay should however be taken into consideration when you are placing your order.